| Below
are our online policies for Security,
Privacy, Copyright,
COPPA, and Ethics.
If you have any questions or comments, please feel
free to ask.
Security:{top}
This and all Relios Web Sites use SSL 3.0, RC4
with 128 bit encryption (High); RSA with 768 bit
exchange. Certificates for security are provided
to our server (SWCP) by VeriSign.
Privacy:{top}
How we handle the information we gather when you
visit our web site.
- Web
server activity logs - Like most web
servers on the Internet, our servers collect
and store all of the information that your web
browser sends when it requests a web page, including:
- the
name, domain, and numerical Internet address
of the "host" computer (typically
a computer belonging to your Internet Service
Provider and not your personal computer)
from which you access the Internet. For
example, your host computer's name is Harriet
and its numerical address is 63.145.212.102;
- the
date and time you accessed our site;
- the
Internet address of the web page that you
came from;
- the
page you requested from our site and the
number of characters sent to your computer;
and
- the
information your web browser software sends
as its so-called "User Agent,"
which typically identifies the browser software
and may also indicate the operating system
and type of CPU used in your personal computer.
- It
is impossible to determine the actual identity
of an individual user from this information.
The logs are periodically summarized and
analyzed in order to study site usage over
time and to perform other studies to help
us improve the site's organization, performance,
and usefulness.
- Electronic
mail - When you send us personal identifying
information via e-mail (that is, in a message
containing a question or comment, or by filling
out a form that e-mails us this information),
we use it to respond to your requests. We may
forward your e-mail to individuals who are better
able to answer your questions. We do not retain
or distribute lists of e-mail addresses to any
parties outside of Relios, Inc. In no event,
do we distribute lists of e-mail addresses.
-
Online surveys - When you voluntarily
provide us with personal information as part
of an online survey, we use it to perform various
quantitative and qualitative analyses to improve
customer service and satisfaction. You are under
no obligation to participate in such surveys.
Non-participation will not inhibit your use
of our web site in any way. If you provided
the information to us in error, you may request
its removal at any time.
- Ordering
products - When you voluntarily provide
us with personal information such as name, shipping
and billing address, and credit card number
when ordering products online, we use the information
to fulfill your order. We may forward the information
to other computer systems (such as secure electronic
commerce servers) to complete the requested
transaction.
- Marketing
information - We may collect information
from you, with your permission, that will allow
us to provide various customer services, such
as promotional materials and product or service
availability notices. We will remove such information
at your request.
Collection
and release of gathered information
We want to make it clear that we will not obtain
personal identifying information about you when
you visit our web sites, unless you choose to
provide such information to us. We do not attempt
to identify individual users or share any information
we receive with any parties outside of Relios,
Inc. The only exceptions to this are:
- officially
authorized law enforcement investigations wherein
Relios, Inc. has been served with an appropriate
warrant to provide specific information, or
- a
suspected attempt to deliberately circumvent
our system's security with the intent to gain
unauthorized access or to do physical damage
for example, an attack by hackers. In this case,
collected information associated with a suspected
intruder will be provided to the FBI.
Retention
of collected information
- Cookies
- Some applications may save a "cookie"
on your computer's hard disk to provide a temporary
history of actions taken. A common example is
the tracking of items placed in an online "shopping
basket." We do not retain any record of
"cookies" beyond what is necessary
for running the application.
- Web
server activity logs - Monthly extracts of the
log files are archived and stored off-line at
our discretion for an indefinite period of time.
Some statistical summaries derived from these
data may be retained online or off-line at our
discretion for an indefinite period of time.
- E-mail
- Information collected via e-mail will be retained
at our discretion in a directly readable form
for as long as necessary to complete our response.
The e-mail itself may be retained in an archival
form.
- Online
surveys - Information collected via online surveys
may be maintained at our discretion for an indefinite
period of time.
- Marketing
information - Such information may be maintained
at our discretion for an indefinite period of
time.
Copyright:{top}
- All
content provided on this web site, including
but not limited to button icons, formatting,
graphics, images, logos, software, and text,
is copyrighted by Relios, Inc. under United
States law and is protected by worldwide copyright
laws and treaty provisions. Any reproduction,
modification, storage in a retrieval system
or retransmission, in any form or by any means,
electronic, mechanical, or otherwise, for reasons
other than personal use, is strictly prohibited
without prior written permission.
- You
are welcome to make a link to any of the Relios,
Inc. web pages published on the Internet. There
is no need to request permission.
- Use
of the Relios, Inc. logo is prohibited without
written permission.
COPPA:{top}
Relios, Inc. does not operate a commercial Web
site directed to children under 13. We do not
collect personal information from children. We
do not have actual knowledge that we are collecting
personal information from children. If at a future
date Relios, Inc. establishes or provides services
on a web site that in anyway meets the criteria
of the Act, Relios, Inc. will ensure that full
compliance is met by Relios, Inc. in every aspect
of the Act. Compliance
Ethics
Statement:{top}
- Relios,
Inc. depends on the skills, abilities and commitments
of all employees, but also on their integrity
and collective common sense. Our employees are
involved with our customers, suppliers, fellow
employees, shareholders, and the community in
which we operate.
- Relios,
Inc. pledges to:
- increase
customer satisfaction by providing customers
with quality products and services that
are innovative and responsive to their requirements.
- treat
our suppliers fairly, honestly, and objectively.
- treat
our employees in a fair and evenhanded manner
and foster an office culture that is diverse
and is based on trust, mutual respect, teamwork,
and integrity.
- aggressively
pursue growth and profitability, while always
keeping ethical standards in the forefront
of our activities.
- act
ethically and as responsible and responsive
corporate citizens in compliance with the
law In the community of which we are a member.
- Relios,
Inc.'s employees are encouraged to seek guidance
or to report suspected violations of our standards.
All calls are treated confidentially to the
extent permitted under the law.
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